Shipping Policy

We want to get your order to you quickly, safely, and with no surprises. This policy explains how we handle shipping for our merchandise.

Processing Time

Orders are usually processed within 3 business days after payment is received.
During busy periods or sales, processing may take a little longer — we’ll always let you know if there’s a delay.

Shipping Methods & Rates

We ship using Pošta Slovenije.
Shipping costs are calculated at checkout based on your location, the size/weight of your order, and the chosen delivery method.
Free shipping may be available for orders over a certain amount — check our website for current offers.

Delivery Times (after processing)

Domestic orders: 3-5 business days
International orders: 7-10 business days, depending on customs and carrier delays

Please note: Delivery times are estimates and not guaranteed.

Order Tracking

Once your order ships, you’ll receive an email with a tracking number so you can follow your package’s journey.

Customs, Duties & Taxes (International Orders)

Any customs fees, import taxes, or duties are the responsibility of the customer. We can’t control these charges, and they vary by country.

Lost or Damaged Packages

We’re not responsible for packages lost or damaged in transit, but we’ll do our best to help you file a claim with the carrier. If your package arrives damaged, please contact us within 3 days with photos of the damage.